Terms and conditions of use

Terms And Conditions

1. Acceptance of Terms and Conditions

By using http://www.longtables.co.zw, you agree unconditionally to the following terms and conditions of use of this Website and related services. If you do not agree to the terms and conditions, please refrain from using this Website or the Longtables service.

2. Definitions

• 2.1 “Business Associates” means parties who may display Longtables’s services on their websites, newspapers, magazines, mobile platforms or any related medium. These services are, in the normal course of events, the ongoing advertisement of discounted vouchers for third-party merchants

• 2.2 “Internet”, in this instance, means the world wide web,

• 2.3 “Merchant" means a third party seller of goods and services for which a Voucher can be redeemed. In some cases, Longtables or its direct owners or subsidiaries may also be Merchants.

• 2.4 "Website" or "site" means the Longtables website

• 2.5 "Minisite" or " Microsite" means an auxiliary website which is supplementary to our main website.

• 2.6 "Buy" or "Purchase" means the purchase of a Longtables Voucher.It will also mean the purchase of a deal until the deal has tipped, notwithstanding the probability that the deal may not tip.

• 2.7 "Sign up"or "register" means "create an account on the Website" (and "Registration" means the action of creating an account).

• 2.8 “Social Media” means the vehicles (such as microblogs, social networks, blogs, aggregators) which are owned by third parties on which Longtables markets its business of advertsing vouchers for third-party merchants..

• 2.9 "Third Party Advertisers" means third parties that provide advertising services to Longtables.

• 2.10 "Third Party Content Providers” means third parties that provide services in relation to creation, production or distribution of content for the Website

• 2.11 "Third Party Service Providers" means third parties that perform functions on Longtables’s behalf like sending out and distributing our administrative and promotional emails and sms’s.

• 2.12 “User” or "buyer" means a person or legal entity who uses and/or enters into transactions through the Service

• 2.13 "Voucher" means a voucher which a Merchant issues and Longtables offers for sale on the Service, subject to terms and conditions. The customer who purchases the Voucher acquires the sole right to redeem it at the issuing Merchant in exchange for the Voucher Products.

• 2.14 "Service"and "services" means all or any of the services which Longtables provides via the Website, as well as any other methods of communication. These include the content and transaction capabilities on the Website - up to and including the ability to make a Purchase.

• 2.15 “Longtables” means the owner, situated in Mt Hampden, Harare. Longtables may also refer to itself and its services in the third person plural ie "we", "us" or "our" in this document, on the Website and other communications.

3. General

• 3.1 Longtables ’s primary business and the main function of the website is the advertisement of vouchers for third-party merchants.

• 3.2 Longtables provides an interactive online service which operates through the Website on the Internet. The service consists of information services content and transaction capabilities provided by Longtables and its Business Associates. These include Third Party Content Providers, Third Party Advertisers and and Third Party Service Providers.

• 3.3 This Agreement sets out the terms and conditions that apply to the use of this Website. The right to use this Website is personal to the User and is not transferable to any other person or entity. The User will be responsible for protecting the confidentiality of the User's password(s), if any. The User understands and acknowledges that, although the Internet is often a secure environment, sometimes there are interruptions in service or events that are beyond Longtables’s control. Longtables will not be responsible for any data lost while transmitting information on the Internet. While it is Longtables's objective to make the Website accessible at all times, the Website may be unavailable from time to time for any reason including, routine maintenance.

• 3.4 Longtables reserves the right, in its sole discretion, to terminate access to any or all Longtables websites and related services or any portion thereof at any time, without notice.

• 3.5 Longtables will have the right at any time to change or discontinue any aspect or feature of the Website. This includes content, graphics, deals, offers, settings, hours of availability and equipment needed for access or use. Longtables may also discontinue disseminating any portion of information or category of information, change or eliminate any transmission method and change transmission speeds or other signal characteristics.

• 3.6 Users must be 18 years of age or older be eligible to use the Website and/or the Service (whether with or without registration) and to make any Purchase,

• 3.7 The Service and use of the Website and the making of any Purchase does not include the provision of a computer, including mobile, handheld or tablet device, or other necessary equipment to access the Website or the Service or making of any Purchase. To use the Website or Service or to make a Purchase, you will require Internet connectivity and appropriate telecommunication links. We will not be liable for any telephone costs, telecommunications costs or other costs that you may incur.

• 3.8 The Website, Service and any Purchase are for your non-commercial, personal use only and must not be used for business purposes. For the avoidance of doubt, scraping of the Website (and hacking of the Website) is not allowed. Copying of information from the website, including images and text, are not allowed and if located, may incur prosecution.

• 3.9 The Website and the Service and any Purchase are directed solely at those who access the Website from the country known as the Republic of Zimbabwe. Longtables makes no representation that the Service (or any goods or services) are available or otherwise suitable for use outside of Zimbabwe (for now). If you choose to access the Website (or use the Service or make a Purchase) from locations outside Zimbabwe, you do so on your own initiative and are responsible for the consequences and for compliance with all applicable laws.

4. Website User Obligations

• 4.1 You will not post or transmit any material through this Website which violates or infringes in any way upon the rights of others, or which is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, or which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law, or which, without Longtables’s express prior, written approval, contains advertising or any solicitation with respect to products or services.

• 4.2 Any conduct by a User that in Longtables’s exclusive discretion is in breach of the Terms of Use or which restricts or inhibits any other User from using or enjoying this Website is strictly prohibited.

• 4.3 You will not use this Website to advertise or perform any commercial, religious, political or non-commercial solicitation, including, but not limited to, the solicitation of Users of this Website to become Users of other on- or offline services directly or indirectly competitive or potentially competitive with Longtables.

• 4.4 Merchants will have their own terms and conditions applicable to their goods and services. You agree to abide by those terms and conditions. The responsibility to do so is yours alone.

• 4.4 You warrant that all information provided on Registration and contained as part of your account during the course of this Agreement is true, complete and accurate and that you will promptly inform us of any changes to such information by updating the details in your account.

• 4.5 It is your responsibility to ensure that any products, services or information available through the Website or the Service meet your specific requirements.

• 4.6 Prohibited uses: The following uses of the Service (and Website) and Vouchers are expressly prohibited and you undertake not to do (or to permit anyone else to do) any of the following:

• 4.6.1 send or receive any material which is not civil or tasteful;

• 4.6.2 send or receive any material which is threatening, grossly offensive, of an indecent, obscene or menacing character, blasphemous or defamatory of any person, in contempt of court or in breach of confidence, copyright, rights of personality, publicity or privacy or any other third party rights;

• 4.6.3 send or receive any material for which you have not obtained all necessary licences and/or approvals (from us or third parties); or which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party in any country in the world;

• 4.6.3 send or receive any material for which you have not obtained all necessary licences and/or approvals (from us or third parties); or which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party in any country in the world;

• 4.6.4 send or receive any material which is technically harmful (including computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data);

• 4.6.5 cause annoyance, inconvenience or needless anxiety;

• 4.6.6 intercept or attempt to intercept any communications transmitted by way of a telecommunications system;

• 4.6.7 for a purpose other than which we have designed them or intended them to be used;

• 4.6.8 for any fraudulent purpose;

• 4.6.9 other than in conformance with accepted Internet practices and practices of any connected networks; or

• 4.6.10 in any way which is calculated to incite hatred against any ethnic, religious or any other minority or is otherwise calculated to adversely affect any individual, group or entity.

• 4.6.11 resell the Service (or Website) or any Voucher;

• 4.6.12 furnish false data including false names, addresses and contact details and fraudulent use of credit/debit card numbers;

• 4.6.13 attempt to circumvent our security or network including accessing data not intended for you, logging into a server or account you are not expressly authorised to access, or probing the security of other networks (such as running a port scan);

• 4.6.14 access the Service (or Website) in such a way as to, or commit any act that would or does, impose an unreasonable or disproportionately large load on our infrastructure;

• 4.6.15 execute any form of network monitoring which will intercept data not intended for you;

• 4.6.16 send unsolicited mail messages, including the sending of "junk mail" or other advertising material to individuals who did not specifically request such material. You are explicitly prohibited from sending unsolicited bulk mail messages. This includes bulk mailing of commercial advertising, promotional, or informational announcements, and political or religious tracts. Such material may only be sent to those who have explicitly requested it. If a recipient asks to stop receiving email of this nature, you may not send that person any further email;

• 4.6.17 create or forward "chain letters" or other "pyramid schemes" of any type, whether or not the recipient wishes to receive such mailings;

• 4.6.18 send malicious email, including flooding a User or site with very large or numerous emails;

• 4.6.19 enter into fraudulent interactions or transactions with us or a Merchant (which includes entering into interactions or transactions purportedly on behalf of a third party where you have no authority to bind that third party or you are pretending to be a third party);

• 4.6.20 use the Service or Website (or any relevant functionality of either of them) in breach of this Agreement;

• 4.6.21 forge or use mail header information without authorisation;

• 4.6.22 engage in any unlawful activity in connection with the use of the Website and/or the Service or any Voucher; or

• 4.6.23 engage in any conduct which, in our exclusive reasonable opinion, restricts or inhibits any other customer from properly using or enjoying the Website and Service.

5. Usage of the Website

• 5.1 Liability: Longtables takes no responsibility for the services and/or products for which Longtables Vouchers may be redeemed. Further, Longtables makes no warranty to the Users for the quality, safety, usability, or other aspect of the product or service for which the Longtables Voucher may be redeemed. Services for which Longtables Voucher(s) can be redeemed are at different restaurants and hotels on different landmarks that  may have stair cases, lifts slippery floors etc, Longtables takes no responsibility for the service and how its offered, and the User takes responsibility for his/ her own actions in utilising the services for which the Longtables Voucher can be redeemed.

• 5.2 Information: As a condition of purchase, Longtables requires your permission to send you administrative and promotional emails. Periodically, we will send you information regarding your account activity and purchases, as well as updates about our products and promotional offers. You can opt-out of our promotional emails anytime by clicking the unsubscribe link at the bottom of any of our email correspondences. Please see our privacy policy
• 5.3 Redeeming Vouchers: The following Standard Terms and Conditions apply when redeeming Longtables Vouchers in exchange for goods and/or services from Merchants other than Restaurants:
• 5.3.1 Once you have made a Purchase, you can redeem the Voucher from the Merchant who issued it. The Voucher identifies the Merchant and the specific goods and services for which the Voucher can be redeemed.

• 5.3.2 The Merchant has the discretion to render a Voucher invalid if there is any attempt to redeem it in a way which is inconsistent with this Agreement.

• 5.3.3 Longtables will not be responsible for the quality of products and/or services provided by the Merchant, and the same will be the sole responsibility of the Institution.

• 5.3.4 No refunds will be granted for Longtables Vouchers.

• 5.3.5 Vouchers are redeemable in their entirety only and may not be redeemed incrementally.

• 5.3.6 Longtables Vouchers can be redeemed only after due verification of the customer including, matching the unique identification number provided to the customer at the time of purchase of Longtables Vouchers.

• 5.3.7 Longtables Vouchers may be applied only to purchase the merchandise sold by the Merchant, and may not be applied to shipping or handling charges.

• 5.3.8 There is a limit of one (1) Voucher per redemption. Only one Voucher can be used per visit unless otherwise specified by the Merchant.

• 5.3.9 The issuing of credit is at the sole discretion of the Merchant.

• 5.3.10 Neither Longtables nor the Merchant is responsible for lost or stolen Longtables Vouchers or the reference number mentioned on it. Longtables Vouchers cannot be combined with any other gift vouchers, third party vouchers, coupons, or promotions, unless otherwise specified by the Institution.

• 5.3.11 Reproduction, sale or trade of Longtables Vouchers is strictly prohibited.

• 5.3.12 Any attempted redemption not consistent with these terms and conditions will render the Longtables Voucher void and invalid.

• 5.3.13 The Longtables Voucher will expire on the date specified on it.

6. Registration

The User does not need to Register to use much of the functionality of the Website or to access much of the Website functionality. However, the User must Register to make a Purchase from the Website. This is to provide easy access for printing orders, viewing of past purchases and modifiying preferences. We reserve the right to decline a new Registration or to cancel an account at any time.

• 6.1 Personal Details:To Register you need to supply us with your name, postcode, email address, payment details and possibly some other personal information. See our privacy policy for more details about this.

• 6.2 Password: Once you finish Registration, we will allocate a password to you and your account. You must keep the password confidential and immediately notify us if any authorised third party becomes aware of that password or if there is any unauthorised use of your email address or any breach of security known to you. You agree that any person to whom its User name or password is disclosed is authorised to act as your agent for the purposes of using (and/or transacting via) the Service and Website. Please note that you are entirely responsible if you do not maintain the confidentiality of your password.

• 6.3 Email Address: All accounts must be registered with a valid personal email address that you access regularly, so that, among other things, moderation emails can be sent to you. Any accounts which have been registered with someone else’s email address or with temporary email addresses may be closed without notice. We may require Users to re-validate their accounts if we believe they have been using an invalid email address.

• 6.4 Proxy IP’s: We reserve the right to close accounts if any User is seen to be using proxy IPs (Internet Protocol addresses) in order to attempt to hide the use of multiple registration accounts, or if an non-member  pretends to be a member, or disrupts the Website or the Service in any way.

• 6.5 Disruptions: If you use multiple logins for the purpose of disrupting a community or annoying other Users we may take action against all of your accounts. This may be done without due warning to limit the deleterious effects to others.

7. Promotional Information

As a condition of Purchase, we reserve the right to send you administrative and promotional emails. We may also send you information regarding your account activity and purchases, as well as updates about the Website and Service and Vouchers as well as other promotional offers. (You can always opt-out of our promotional e-mails at any time by clicking the unsubscribe’ link at the bottom of any of such e-mail correspondence.)

8. Completing a Contract

When you go through the procedure for purchasing a Voucher, after you have confirmed your acceptance to these terms and conditions and after we have taken payment (by debit card or credit card or other) the transaction is complete. A contract for Purchase is only complete when we email you confirming the transaction (which is our acceptance of the transaction). We keep a copy of the contract between us - and you are welcome to print out these terms and conditions from our website as a record.

9. Status of Vouchers

All Vouchers are promotional vouchers that are offered for Purchase below their face value and are subject to this Agreement and to any terms and conditions of the relevant Merchant. VAT: Currently the sale of Vouchers by us is not subject to VAT. If Zimbabwe VAT law changes we reserve the right to charge you VAT in addition to the price for the Vouchers.

10. Responsibility

The Merchant, and not Longtables, is:

• 10.1.1 the seller of the Voucher Products;

• 10.1.2 solely responsible for providing you with the Voucher Products and for the Voucher Products themselves; and

• 10.1.3 solely responsible for redeeming any Voucher you Purchase.

11. Restrictions

• (i) Reproduction, sale, resale or trade of a Voucher is prohibited. Any attempt to carry out any of these will potentially void the Voucher at our discretion.

• (ii) If the Voucher is redeemed for less than its face value, there is no entitlement to a credit, cash or new Voucher equal to the difference between the face value and the amount redeemed. Also, Vouchers are redeemable in their entirety only and may not be redeemed incrementally.

12. Combining

The Merchant has the discretion to determine whether Vouchers can be combined with any other promotions, vouchers, third party certificates or coupons.

13. Lost/Stolen Vouchers

Neither we nor the Merchant are responsible for lost or stolen Vouchers or Voucher reference numbers.

14. Expiry

The Voucher (including, any discounts provided by the Voucher) expires on the date specified on the Voucher.

15. Copyright, Intellectual Property and Trademarks

• 15.1 Everything contained on this Website, is either Longtables’s exclusive property or property used with the express permission of the copyright and/or trademark owner to advertise their products on Longtables’s Services.

• 15.2 Any violation of this policy may result in a copyright, trademark or other intellectual property right infringement that may subject the the User to civil and / or criminal penalties.

• 15.3 This Website contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music, sound. The entire contents of Longtables’s Services are protected by copyright as a collective work under the copyright laws of the Republic of Zimbabwe.

• 15.4 The User may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. The User may download / print / save copyrighted material for the User's personal use only.

• 15.5 The User will not upload, post or otherwise make available on this Website any material protected by copyright, trademark or other proprietary right without the express permission of the owner of the copyright, trademark or other proprietary right. This would include use of avatars and other incidental artwork.

• 15.6 Longtables does not have any express burden or responsibility to provide the User with indications, markings or anything else that may aid The User in determining whether the material in question is copyrighted or trademarked.

• 15.7 The User will be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights or any other harm resulting from such a submission.

• 15.8 By submitting material to any public area of this Website, the User warrants that the owner of such material has expressly granted Longtables the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part) worldwide and/or to incorporate it in other works in any form, media or technology now known or hereafter developed for the full term of any copyright that may exist in such material.

• 15.9 The foregoing provisions of Section 10 apply equally to and are for the benefit of Longtables, its subsidiaries, Business Associates and Third Party Content Providers and each will have the right to assert and enforce such provisions directly or on its own behalf.

• 15.10 The Website content, including (without limitation) any software, icons, text, links, graphics, photographic images, sound clips, music, ring tones, ring back tones, SMS tones, video clips, artwork, Literary Works, Musical Works, Artistic Works, Sound Recordings, Cinematograph Films, Program-Carrying Signals, Published Editions, Computer Programs, sound and television broadcasts, trade names, logos, trade marks and service marks (collectively, the "Products") are protected by law, including but not limited to copyright, patent and trade mark law, and are the property of Longtables and/or our Merchants or Business Associates or Affiliates. Any unauthorised use of the Website content is prohibited.

• 15.11 Subject to clause 2 above, you will not acquire any right, title or interest in or to this Website or the Website content other than those rights expressly granted to the the User in these Terms and Conditions. Your rights of use are subject to these Terms and Conditions. The Agreement gives you no rights to such content.

• 15.12 Where any of the Website content has been licensed to Longtables or belongs to any third party, your rights of use will also be subject to any terms and conditions which that licensor or third party imposes from time to time and you agree to comply with such third party terms and conditions.

• 15.13 The authors of the literary and artistic works in the pages on the Website have asserted their moral rights to be identified as the author of those works.

• 15.14 Any material you transmit or post or submit to the Website (or otherwise to us) will be considered (and we may treat it as) non-confidential and non-proprietary, subject to our obligations under data protection legislation. If for some reason, any part of that statement does not work as a matter of law, then for anything which you supply to us from whatever source (i.e. via email, the Website or otherwise) you grant us a royalty-free, perpetual, irrevocable, non-exclusive right to use, copy, modify, adapt, translate, publish and distribute world-wide any such material.

• 15.15 All comments, suggestions, ideas, notes, drawings, concepts or other information (“Ideas”): (i) which you disclose or offer to us ; or (ii) in response to our solicitations regarding the Service or the Website; will be deemed to be our property and you hereby assign by way of present and future assignment all intellectual property rights in Ideas, to us. You understand and acknowledge that we have both internal resources and other external resources which may have developed or may in the future develop ideas identical to or similar to Ideas and that we are only willing to consider Ideas on these terms. In any event, any Ideas are not submitted in confidence and we assume no obligation, express or implied by considering it. Without limitation, we will exclusively own all now known or hereafter existing rights to the Ideas of every kind and nature throughout the world and will be entitled to unrestricted use of the Ideas for any purpose whatsoever, commercial or otherwise without compensation to the provider of the Ideas.

16. Limits of Liability

The user expressly agrees that use of this website is at user's sole risk. Neither Longtables, its subsidiaries and business associates nor any of their respective employees, agents, third party content providers warrant that use of the website will be uninterrupted or error free; nor do they make any warranty as to (i) the results that may be obtained from use of this website, or (ii) the accuracy, reliability or content of any information, service or merchandise provided through this website or the minisites. This website is made accessible on an "as is" basis without warranties of any kind, either express or implied, including, but not limited to, warranties of title or implied warranties of merchantability or fitness for a particular purpose, other than those warranties which are implied by and incapable of exclusion, restriction or modification under the laws applicable to this agreement. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorised access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action. User specifically acknowledges that Longtables is not liable for the defamatory, offensive or illegal conduct of other users or third-parties and that the risk of injury from the foregoing rests entirely with user. In no event will Longtables, or any person or entity involved in creating, producing or distributing this website or the contents hereof, including the minisites and any software, be liable for any damages, including, without limitation, direct, indirect, incidental, special, consequential or punitive damages arising out of the use of or inability to use this website. User hereby acknowledges that the provisions of this section will apply to all content on this site and the minisites. In addition to the terms set forth above, neither Longtables, nor its subsidiaries and business associates, third party service providers or third party content providers will be liable regardless of the cause or duration, for any errors, inaccuracies, omissions, or other defects in, or untimeliness or unauthenticity of, the information contained within this website or any of the minisites, or for any delay or interruption in the transmission thereof to the user, or for any claims or losses arising therefrom or occasioned thereby. None of the foregoing parties will be liable for any third-party claims or losses of any nature, including without limitation lost profits, punitive or consequential damages. Longtables is not responsible for any content that a user, subscriber, or an unauthorised user may post on this website or any of the minisites. Any content that is posted or uploaded that is or may be deemed unsuitable can and may be taken down by Longtables. Moreover, Longtables reserves the right to edit, change, alter, delete and prohibit any and all content that it, zappon, deems unsuitable.

17. Suspension and Termination

• 17.1 Longtables may terminate this Agreement at any time. Without limiting the foregoing, Longtables will have the right to immediately terminate any passwords or accounts of the User in the event of any conduct by the User which Longtables, in its sole discretion, considers to be unacceptable, or in the event of any breach by the User of this Agreement. All such provisions wherein the context so requires will survive termination of this Agreement.

• 17.2 Some, but not limited to these, deemed offenses may result in the termination of this Agreement and are listed below.

• 17.2.1 If the User (or anyone other than him/her, with his/her permission) uses the Website or Service or a Voucher in contravention of this Agreement, we may suspend his/her use of the Service and/or Website (in whole or in part) and/or a Voucher.

• 17.2.2 If we suspend the Service or Website or a Voucher, we may refuse to restore the Service or Website or Voucher until we receive an assurance from the User, in a form we deem acceptable that there will be no further breach of the provisions of this Agreement.

• 17.2.3 Longtables will fully co-operate with any law enforcement authorities or court order requesting or directing Longtables to disclose the identity or locate anyone in breach of this Agreement.

• 17.2.4 Without limitation to anything else in this Clause 9, we will be entitled immediately or at any time (in whole or in part) to: i) suspend the Service and/or Website; ii) suspend the User’s access and use of the Service and/or Website; iii) suspend the use of the Service and/or Website for persons we believe to be connected (in whatever manner) to the User; and/or iv) terminate this Agreement immediately if:

• (a) the User commits any breach of this Agreement;
  (b) Longtables suspects, on reasonable grounds, that the User has, may or will commit a breach of these terms; or
  (c) Longtables suspects, on reasonable grounds, that the User may have committed or be committing any fraud against Longtables or any person. Notwithstanding anything else above, Longtables may terminate this Agreement at any time.

• 17.2.5 Longtables’s right to terminate this Agreement will not prejudice any other right or remedy it may have in respect of any breach or any rights, obligations or liabilities accrued prior to termination.

18. Indemnity

• 18.1 The User agrees to defend, indemnify and hold harmless Longtables, its subsidiaries and Business Associates, and their respective directors, officers, employees and agents from and against all claims and expenses, including legal fees, arising out of the use and/or misuse of this Website and/or the Microsutes by the User in the course of:

• a) the use of the Service or Website;

• b) the use of a Voucher;

• c) the use of the Service or Website through password; or

• d) any such usage which breaches this agreement or the spirit thereof.

19. Force Majeure

Longtables will not be liable for any any loss, damage or penalty as a result of any delay in or failure to deliver or otherwise perform our obligations under this Agreement where Longtables is hindered or prevented from carrying out the obligations by any cause outside our reasonable control, including, without limitation, acts of the User, acts of God, explosion, lightning, fire, flood, extremely severe weather, strike, lock-out, accident, labour dispute, , war, riot, unrest or civil commotion, malicious damage, failure of any technical, technological, electronic telecommunications or computer system, or by any failure of compliance with any law.

20. Data protection

See our privacy policy 

21. Third-Party Content and Links

• 21.1 Where the Website contains links to third party sites and to resources provided by third parties (together "Other Sites"), those Other Sites are merely linked to provide information only and are solely for your convenience. Longtables enjoys no editorial control over and does not accept nor assume any responsibility for Other Sites or for the content or products or services of Other Sites (including, without limitation, relating to social networking sites such as Facebook). Longtables accepts no responsibility for any loss or damage that may arise from your use of them. If the User decides to access any of the third party websites linked to the website, the User does so entirely at his or her own risk.

• 21.2 Neither Longtables nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content, nor the accuracy or reliability of any opinion, advice, or statement, nor its merchantability or fitness for any particular purpose.

• 21.3 It is the responsibility of the User to evaluate the accuracy, completeness, or usefulness of any information, opinion, advice, etc., or other content available through the Website.

• 21.4 The Website contains links to third-party Websites maintained by other content providers. These links are provided solely as a convenience to you and not as an endorsement by Zappon of the contents on such third-party sites and Longtables hereby expressly disclaims any representations regarding the content or accuracy of materials on such third-party Websites. If the User decides to access linked third-party Websites, the User does so at its own risk. Longtables reserves the right to revoke its consent to any link at any time in its sole discretion.

22. Contact

Customer service details and physical address can be found on this website or be telephoning +263 78 655 7117

23. Miscellaneous

• 23.1 Addresses for notices

• 23.1.1 Except where stated otherwise in these Terms, Longtables's address for the service of any notice is:

• postal address: to be advised 
• 23.1.2 All notices to Longtables must be marked for the attention of the MD, Longtables. All notices of a legal nature or relating to legal proceedings must be delivered by registered post to the postal address of Longtables and also either delivered by hand to the physical address of Longtables or sent to the admin email at admin@longtables.co.zw 

• 23.1.3 Notices given to the above addresses will only be deemed to have been duly given:

• 14 days after posting, if posted by registered post to the Longtables's postal address;
  2 days after delivery, if delivered by hand to Longtables's physical address;
  3 days after confirmed successful transmission, if sent to the admin email.

24. Disputes, Claims and Legal Proceedings

• 24.2.1 Subject to clause 24.2.4 below, any dispute declared by you and any claim which you may have against Longtables arising out of or in connection with these Terms or the Use of the Website or the Website Content, including after termination, cancellation or amendment of these Terms, will be referred to arbitration in accordance with the Arbitration Act 1965 (as amended) or any replacement Act and will take place in accordance with the Commercial Arbitration Rules of the Arbitration Foundation of Southern Africa.

• 24.2.2 Subject to clause 24.2.4 below, if Longtables declares a dispute with you, or wishes to institute any claim or legal proceedings against you arising out of or in connection with these Terms or your Use of the Website or of the Website Content, Longtables reserves the right to deal with the matter in a forum of its choice, which will include but will not be limited to, the courts of Zimbabwe. This right will continue to apply after termination, cancellation or amendment of these Terms.

• 24.2.3 You agree that Longtables is entitled, but is not obliged, to institute any proceedings arising out of or in connection with these Terms or your Use of the Website or of the Website Content, in any Magistrates' Court in the Republic of Zimbabwe having jurisdiction over you, even though the cause of action in question exceeds the jurisdiction of that court.

• 24.2.4 Neither you nor Longtables will be precluded from obtaining interim relief on an urgent basis from a court of competent jurisdiction pending the institution or resolution of a dispute or other legal proceedings.

• 24.3 Costs

• Any costs, including legal costs on attorney and own client scale and value-added tax, incurred by Longtables arising out of your Use of this Website or the Website Content, or a breach of these Terms, will be borne by you.

• 24.4 Assignment

• 24.4.1 You may not cede, assign or transfer any of your rights and obligations in these Terms without the prior written consent of Zappon.

• 24.4.2 Longtables is entitled to cede, assign or transfer any of its rights and obligations in these Terms without your prior written consent and without notice to you.

• 24.5 Interpretation

• 24.5.1 The clause headings in these Terms have been inserted for convenience only and will not be taken into consideration in the interpretation or affect the constructions of these Terms.

• 24.5.2 Any reference in these Terms to the singular includes the plural and vice versa. Any reference in these Terms to natural persons includes legal persons. References to any gender include references to the other genders and vice versa.

• 24.5.3 Unless the context requires otherwise or it is expressly stated to the contrary, any words and phrases:

• 24.5.3.1 defined in these Terms will bear the same meaning throughout these Terms;

• 24.5.3.2 not defined in these Terms but defined in the ECT Act will bear the same meaning given to them in the ECT Act.

• 24.5.5 In the event that any of the terms of these Terms are found to be invalid, unlawful or unenforceable, such terms will be severable from the remaining terms, which will continue to be valid and enforceable.

• 24.5.6 References to "writing" or notices "in writing" by Longtables in these Terms only includes writing on paper signed in ink by an authorised representative of Longtables and specifically excludes any writing which may be in electronic form.

• 24.5.7 No relaxation or indulgence which Longtables may grant to you will be deemed to be a waiver of any of Longtables's rights in these Terms or in law.

• 24.5.8 In the event of any conflict between these Terms and any Additional Terms and Conditions, the Additional Terms and Conditions will prevail.

• 24.5.9 The termination of the agreement created by these Terms will be without prejudice to any other rights or remedies that you or Longtables may be entitled to under this agreement or at law, and will not affect any accrued rights or liabilities of you or Longtables nor the coming into or continuance in force of any provision of these Terms which is expressly or by implication intended to come into or continue in force on or after such termination.